Our engineers have extensive experience in engineering consulting and engineering design. Our experts hold undergraduate and graduate degrees in electrical engineering. We have the education, licensing, and experience necessary to provide expert testimony in legal matters.
Arc is equipped to take on any-sized assignment. Our industry connections allow us to work with vendors to make sure your case has the equipment and manpower necessary to facilitate effective and efficient processing.
Our experts strive to completely communicate complex concepts. When possible, we will simplify technical opinions and language to enhance our clients’ understanding. Whether written or verbal, we will work to ensure our clients (and ultimately those on a jury) fully understand our findings.
Arc's goal is to provide our clients with the most accurate assessment of their loss. We work for our clients, doing whatever is required, to collect all the necessary technical data to render an opinion. Utilizing the scientific method, we generate defendable opinions that can be used by our clients to reasonably resolve claims, allegations, or pending litigation. Arc’s experts are technically proficient and can effectively communicate their opinions and ideas.
Investigation areas include:
Michael has over 20 years of experience as a forensic investigative engineer. He specializes in the analysis of electrical, software, and electronic failures resulting in fires, explosions, equipment damage, or personal injury. He has specialized expertise in the areas of electrical failure analysis, software failures, control systems, cognitive systems, battery systems, and electrical evidence collection, analysis, and testing procedures. Mr. Custer has designed electronic hardware, software, and networking systems for various government contracts including the development of unmanned aerial vehicles, advanced fire detectors, and shipboard wiring fault detection. Mr. Custer has a Master of Science degree in Electrical Engineering and is a registered professional engineer in Texas and Louisiana. Mr. Custer has presented at the 2013 IEEE Product Safety Engineering Society; 2017, 2018, 2019, and 2021 NASP Conferences; multiple IAAI State Conferences; and at the 2018 IAAI International Conference.
Logan is an electrical engineer with over 10 years of experience as a forensic investigator. He specializes in failure analysis and the investigation of fires caused by electrical equipment, power systems, and consumer products. Logan has a versatile background that includes work experience in oil and gas, renewable energy, and residential design. He has experience testing and evaluating third-party power, instrumentation, and control products for use in hazardous areas. He has design experience with portable equipment, variable frequency drives (VFDs), programmable logic controllers (PLCs), human machine interfaces (HMIs), motor starters, and control cabinets. In addition, Logan tested, developed, and evaluated a wide variety of battery technologies, third-party energy storage systems (ESS), and battery management systems (BMS). Logan earned his Bachelor of Science and Master of Science degrees in Electrical Engineering from The University of Texas at Austin and is a licensed Professional Engineer in Texas and 24 other states.
Offices in Dallas and Houston
P.O. BOX 131986, Spring, Texas 77393
10840 Sanden Dr Suite C, Dallas, TX 75238
214.771.8550
Dallas, Texas
mcuster@arcfx.pro
Houston, Texas
logan@arcfx.pro